Roma Finance, the borrower first lender, achieved a record month of redemptions for volume and value in December, attaining 165% of expected redemptions. The business achieved multiple record-breaking months across new business, loan book growth and redemptions through 2023.

To achieve huge success on redemptions in such a changing market is testament to the flexibility of service and dedication to support borrowers and partners. Treating customers fairly is at the centre of Roma’s philosophy and all borrowers’ individual circumstances are considered to ensure the right support is provided for all involved.

Redemption exits have been a mixture of refinances and sales, with a trend towards refinance as more landlords grow their portfolios.

Roma continues to experience record-breaking periods of enquiries and completions over 2023, and 2024 has started incredibly strong. Roma has its highest ever pipeline in both volume and value with demand for its bridging and development products. More record-breaking redemptions months are therefore expected.

Deborah Chaplain, head of collections said, “I am delighted with this achievement, the result of our robust engagement strategy which has proved highly successful. The customer service and collections team build relationships with all borrowers from the day of funding. We support them and are highly transparent. This means that so many of our borrowers and partners work with us time and again. We love to lend and we love to lend again!”